Booking a free design consultation is the first step towards a new bathroom, but many homeowners are unsure what happens next. At The London Bath Co., we manage every stage of your project internally, so you always know what to expect and who to speak to. Here is a clear breakdown of the journey from that first conversation through to a finished bathroom you will love.
Booking Your Free Design Consultation
Your journey begins with a free design consultation, either at one of our showrooms or in your own home. This is where we listen. We ask about how you use your bathroom day to day, the style you are drawn to, your budget, and any practical constraints such as access, plumbing runs, or existing layout. There is no obligation at this stage. It is simply an opportunity for us to understand your project properly before any design work begins.
Design Development and 3D Visualisation
Once we understand your brief, our bathroom design team gets to work. You will be shown a detailed 3D visualisation of your proposed layout, allowing you to see exactly how tiles, sanitaryware, and finishes will look together before committing to anything. This stage often involves a few rounds of refinement. We would rather adjust a plan on screen than once tiles are on the wall, so take your time here.
Product Selection and Specification
With the design agreed, we move on to specifying every product that will go into your bathroom, from taps and shower systems to underfloor heating and ventilation. Because we design, supply, and install everything ourselves, we can guide you towards products that suit your budget and lifestyle, and we take full responsibility if anything needs to be adjusted along the way.
Scheduling and Pre-Installation Preparation
Before any work begins on site, we confirm a realistic installation schedule and talk you through what to expect during the build. This includes practical matters such as protecting access routes, managing deliveries, and, where relevant, liaising with building management if you live in a flat or period property. Clear communication at this stage avoids surprises later.
Installation with Your Dedicated In-House Team
Unlike many bathroom companies, we do not subcontract our installations. Our fully employed in-house installation team carries out the work from start to finish, giving you a single point of accountability throughout. You will have a dedicated project manager who keeps you updated on progress and flags anything that needs your input, so you are never left chasing for information.
Handover, Aftercare and Snagging
Once installation is complete, we walk through the finished bathroom with you to check every detail meets our standards and yours. Any snagging points are resolved promptly, and our aftercare does not stop at handover. If a question or issue arises after you have started using your new bathroom, our team remains on hand to help.
To see the quality of our work for yourself, take a look at our portfolio of completed projects or visit one of our London showrooms to start the conversation.
Frequently Asked Questions
How long does the process take from consultation to completed installation?
Timelines vary depending on the scope of the project, but most bathroom renovations move from initial consultation to completed installation within eight to twelve weeks, including design, ordering, and installation time.
Is there any obligation after my free design consultation?
No. The consultation is entirely free and there is no obligation to proceed. It is simply a chance for us to understand your project and for you to see whether we are the right fit.
Will I deal with the same team throughout my project?
Yes. Because our installation team is fully employed in-house rather than subcontracted, you have consistent points of contact throughout design, ordering, and installation.
Can I make changes to the design after the consultation?
Absolutely. The 3D visualisation stage exists precisely so you can request changes before any physical work begins, and we welcome refinements until you are completely happy.
What happens if an issue arises after installation is finished?
Our aftercare continues beyond handover. If you notice an issue or have a question once you are using your new bathroom, simply contact us and our team will resolve it promptly.
